Frequently Asked Questions
Why should I use headphones for binaural beats?
Binaural beats work by playing two slightly different frequencies, one in each ear. Your brain perceives the difference between them as a single pulsing tone, which is what creates the relaxing or focusing effect. This only works with stereo headphones or earbuds, since speakers blend both channels together and cancel the effect. Solfeggio frequencies, chakra tones, and nature soundscapes can be enjoyed on speakers, but headphones are still recommended for the best experience.
How do I use the sleep timer?
Start any track, then tap the sleep timer icon and choose how long you'd like the audio to keep playing, for example 15, 30, or 60 minutes. The app will gently fade out and stop playback when the timer ends, so you can fall asleep without your device playing all night.
Why isn't audio playing in the background?
Frequency Healing is designed to keep playing when your screen is locked or you switch to another app. If background audio stops, check that Silent/Mute mode is off, that the app is allowed to play in the background in your device settings, and that any battery-saver or low-power mode isn't suspending the app. Closing the app fully from the app switcher will also stop playback. Restarting the app usually restores normal background playback.
Are the frequencies safe?
Yes. The app plays ordinary sound at comfortable listening volumes and is intended for relaxation and wellness. As a precaution, we don't recommend listening to binaural beats while driving or operating machinery, since they're designed to help you relax. If you have epilepsy, a pacemaker, or any medical condition, please consult your doctor before use. Always keep the volume at a comfortable level to protect your hearing.
How do I get the most out of a session?
Find a quiet, comfortable spot, use headphones, and pick a frequency or soundscape that matches your goal: calming tones for sleep, higher-tempo binaural beats for focus, or nature sounds for general relaxation. Set the sleep timer if you're winding down, then close your eyes and breathe slowly. Consistency helps: many people enjoy a short daily session.
Contact Us
Still need help, or have feedback or a feature request? We'd love to hear from you.
Support email: frequency.healer.app@gmail.com
We aim to respond within a few business days. Including your device type, OS version, and a short description of the issue helps us help you faster.
For wellness and relaxation purposes only. Not intended to diagnose, treat, cure, or prevent any disease.